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9 Things to look for in an Outsourcing Partner

You’ve probably heard that business process outsourcing (BPO) can modify your back-office functions, increase the quality of service, and enhance your bottom line. This is all true, but ample of your experience hinges

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Customer Experience Trends and the Business effect of 2021

Customer experience (CX) is the most crucial aspect in businesses today. A Gartner survey before covid suggested more than two-thirds of companies take part almost entirely on the basis of their customer experience.

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Is it the right time to outsource in India?

Are you in view of outsourcing to India but not sure if it’s the right move for your organization? It’s one of the hottest landing places for outsourcing in the world, but it’s

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